Refund Policy
Our Commitment to Fairness
"We stand behind the quality of our teaching. If you are not satisfied, we want to make it right. This policy ensures fairness for both students and our organisation."
01. Teacher Training Refund Eligibility
Not Started
Full Refund
Minus PKR 2,000 processing fee
Under 25% Complete
75% Refund
Module-based calculation
25–50% Complete
50% Refund
Module-based calculation
Over 50% Complete
No Refund
Service fully delivered
Non-Refundable Items (Training Specific):
02. General Non-Refundable Items
The following are never refundable:
- Registration or administrative fees
- Completed sessions and classes (delivered service)
- Materials accessed or downloaded
- Payment processing fees
- Discounted or promotional packages
03. Refund Request Process
Email request to refunds@cambridgeeducatorshub.com with your name, enrolment details and reason.
We review your request within 3 business days.
If approved, refund processed within 7–10 business days.
Refund issued to original payment method.
04. Special Circumstances
We consider refunds beyond policy for genuine circumstances. Contact us to discuss — we will work with you.
Cancellation Without Refund
You can cancel anytime. Monthly services require 7 days notice. Current month is non-refundable; no charge for the next month.
Chargebacks & Disputes
Contact us before filing a chargeback. Chargebacks without prior contact may result in service termination and collection efforts. We prefer to resolve directly.
We Are Reasonable People.
Let's Talk.
Response time: within 24–48 hours.
Policy updates apply to enrolments after the change date, not retroactively. Last updated: January 2026.